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Spanish for Hospitality and Foodservice
Thursday, September 17th, 2009
This basic practical volume provides readers with the tools to become more confident, effective and service oriented employees. The training program is designed to empower readers with the communication and cross-cultural leadership skills—using industry specific vocabulary, key cultural differences, and team building tips—necessary to be successful working in an organization with a diverse staff so they can provide their guests with excellent service. The author provides a complete examination of the front office, employees and guests, the family and work personnel, rapport building phases, housekeeping, laundry, catering/banquet and engineering departments, the restaurant, the kitchen, entrees and produce and the bar, beverages and service station. For individuals in the hospitality and food/beverage service industry.
Title: Spanish for Hospitality and Foodservice
Author: Jennifer M. Thomas, a 1982 Thunderbird graduate, runs Spanish Training Services in Evanston, Illinois.
Publisher: Prentice Hall (Sept. 22, 2003)
Price: $38
Description: Paperback, 368 pages
ISBN: 978-0130482617
Information: www.amazon.com
English for Hospitality and Foodservice will help the user become a more confident, effective, and service-oriented employee. The information in this text will empower the user with the communication and cross-cultural leadership skills necessary to be successful working with Spanish speaking co-workers.
This training program uses a workbook, flash cards and an audio cassette to teach users how to speak basic Spanish in order to communicate with co-workers. The user will learn industry-specific vocabulary necessary to carry out work-related tasks. Industry-specific English has never been so easy to learn! Topics include maintenance, construction, irrigation, safety, and information pertaining to commercial and residential sites. For workers in site maintenance, landscaping, irrigation, and construction who need to communicate with their co-workers in Spanish.
This training program uses a workbook, flash cards, and an audio cassette tape to teach users how to speak basic English in order to communicate with co-workers. The user will learn industry-specific vocabulary necessary to carry out work-related tasks. Industry-specific English has never been so easy to learn! Topics include maintenance, construction, irrigation, safety, and information pertaining to commercial and residential sites. For workers in site maintenance, landscaping, irrigation, and construction who need to communicate with their co-workers in English.