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Ángel Cabrera, Ph.D., president of Thunderbird School of Global Management in Glendale, Ariz.

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-- Greg Unruh, Ph.D., Thunderbird professor and director of the school's Lincoln Center for Ethics in Global Management.

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Archive for May, 2010

Times of change in business education

Monday, May 31st, 2010

Eight trends that are shaping up business education (via Tiempo de cambio en la formación en Cincodias.com, in Spanish):

  1. The Internet is making content available at no cost
  2. Technology has won the battle in delivery
  3. Tuition costs in traditional institutions out of reach for most
  4. Dominant value systems around narrow self-interest in crisis
  5. The action in business and education is shifting to emerging markets
  6. Schools under pressure to really differentiate
  7. From administration to creation and design
  8. The end of protectionism
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Selling Canadian lentils in the developing world? Why not?

Saturday, May 29th, 2010

Global entrepreneurship is not just about new technologies: it is about connecting the dots, about matching supply and demand in ways no one has tried before, finding new ways to deliver cheaper and better goods… even in the most basic commodities, and even if it means selling crops from an advanced economy in emerging markets.  Check out this fascinating story of a Turkish-Canadian T-Bird entrepreneur Murad Al-Qatib:

About 35 to 40 per cent of the world’s lentil trade passes though Mr. Al-Katib’s hands in one way or another. In total, Canadian pulse [lentils, chick peas, etc.] production exceeds five million tonnes a year – up from 250,000 tonnes in 1985 –and most of it comes from Saskatchewan.

Mr. Al-Katib, with his global business savoir faire, exudes an exotic air, but he is just as Saskatchewanian as curling and Tommy Douglas. A son of a Turkish-Canadian family, he was born and raised in Davidson, Sask., where his father was the town doctor and his mother was the mayor for a time.

Pulses didn’t always make his heart beat faster. With a commerce degree from University of Saskatchewan and an MBA from the Thunderbird School of Global Management in Phoenix, he thought he would end up on Wall Street. But he wrote a fateful letter in the mid-1990s to Roy Romanow urging the then-NDP premier to build a trade promotion presence in emerging markets.

Mr. Romanow invited him to join that effort and, as a 25-year-old, he was selling Saskatchewan crops to places like India, China and Bangladesh. After seven years in government, he conjured up the idea of becoming a value-added trader and processor of pulses. A Turkish family, the Arslans, invested $1.5-million in his newly formed Saskcan Pulse Trading Inc.

Nine years later, Saskcan has evolved into a global business, now called Alliance, that operates 21 factories in Canada, Turkey, Australia and the United States, but earns 60 per cent of its revenues in Canada through its Saskcan operations.

[...]

Pulse production is declining in the very countries that consume the most and where population is growing the fastest. As producers, many countries in Africa and Asia have trouble coping with seed diseases, and there is little plant research.

Contrast this to his home province, where University of Saskatchewan’s Crop Development Centre has developed shorter-maturing strains suited to the Western Canadian growing season.

He says his future lies in pushing up the value chain, which means more packaging, canning, processing and branding of pulses. He talks of turning green lentils into his own pasta, and buying chickpeas from farmers for his own hummus production.

Regina, hummus capital of the world? Don’t underestimate the vision of Mr. Al-Katib, whose finger is on the pulse of world food trade.

“I’m not an ag guy, I’m a risk manager,” he explains. “This business is all about emerging markets, market development and risk management. We’re dealing in countries that once were not familiar to Saskatchewan exporters.”

via Saskatchewan’s prince of the pulse crops – The Globe and Mail.

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Thunderbird’s history in the making

Friday, May 28th, 2010

Screen shot 2010-05-29 at 8.04.10 AMGlendale Mayor Elaine Scruggs is a fantastic supporter of Thunderbird.  She visited us earlier this week to tape an interview for Glendale TV about the history, present and future of Thunderbird with my colleague and T-Bird alumnus Will Counts–who’s leading the reconstruction of the Tower–and myself.  She’s also helping us raise additional private donations to restore the Tower, which is a true historical landmark of the City of Glendale.  The video contains great footage and pictures of the campus and the control Tower.

Speaking of which, I recently became aware of a YouTube video, also by Glendale’s Channel 11, that tells the story of how Thunderbird came to be what it is today.  If you’ve ever wondered where the peculiar name came from, here you have the answer.

I’m writing this from Jeddah, Saudi Arabia, where I arrived this morning on the red-eye from Doha.  As I was accommodating myself for a short and uncomfortable night on the plane, I discovered that the man next to me was a T-Bird alum of 1986.  A Spaniard (yours truly) and a Jordanian (the alum) meet on a plane between Qatar and Saudi Arabia and they immediately feel a special bond.  I love Thunderbird!  And I wonder if the founders ever dreamed how far Thunderbird would fly!

Screen shot 2010-05-29 at 8.25.40 AM

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Future of higher ed: New tech shaking up the industry

Tuesday, May 25th, 2010

The Washington Post blog on leadership addresses higher education this week.  I argue that:

“Leaders of traditional institutions need to confront the new realities of the market place and ask themselves and their constituencies what unique value proposition their institutions can and should provide. In the era of MIT’s Open Courseware and Apple’s iTunes University, content differentiation cannot be the answer. Institutions will compete through their specific approaches to education, their values, their brands, their networks, their capacity to accommodate the preferences and needs of specific populations.”

via On Leadership Panelists: Future of higher ed: New tech means traditional universities must innovate or die. – Angel Cabrera.

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The Soul of Leadership – Imagining the Future of Leadership – Harvard Business Review

Tuesday, May 25th, 2010

“For years some of us warned against the perils of an economy driven exclusively by self-interest made evident by the financial disaster of 2008 and vigorously argued for management, like other professional disciplines, to require its members to accept a code of conduct and make a public commitment to do no harm.

But perhaps the message we have yet to convey in a compelling enough way is that a commitment to serve the public good not only benefits society but also is a vital element of effective leadership and a precondition for organizational success”.

Read my HBR blog posting and engage in the discussion at: The Soul of Leadership – Imagining the Future of Leadership – Harvard Business Review.

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Going green can pay off

Sunday, May 23rd, 2010

In the latest issue of the Harvard Business Review, my colleagues Gregory Unruh and Richard Ettenson explain how going green can pay off:

“thanks to aggressive leadership by some of the world’s biggest companies—Wal-Mart, GE, and DuPont among them—green growth has risen to the top of the agenda for many businesses. From 2007 to 2009 eco-friendly product launches increased by more than 500%. A recent IBM survey found that two-thirds of executives see sustainability as a revenue driver, and half of them expect green initiatives to confer competitive advantage. This dramatic shift in corporate mind-set and practices over the past decade reflects a growing awareness that environmental responsibility can be a platform for both growth and differentiation”.

via Growing Green – Harvard Business Review.

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Here and Now: SB1070 Biz Impact – KJZZ 91.5 FM

Friday, May 21st, 2010

Screen shot 2010-05-23 at 9.19.48 AMPhoenix, AZ Here and Now examined the impact Arizona’s new immigration law is having on the tourism industry and efforts to lure more companies to the state. Host Steve Goldstein spoke with Thunderbird School of Global Management President Angel Cabrera and Arizona Hotel and Lodging VP of Communications Kristen Jarnigan. (Listen to interview here).

via Here and Now: SB1070 Biz Impact – KJZZ 91.5 FM – Your NPR News Station.

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MBA students around the world take business oath

Thursday, May 20th, 2010

By 2020, thousands of MBA graduates will hopefully have taken a professional oath and will start reaching the top steps of the corporate ladder.

From Bloomberg:

When Larry Estrada graduates from Harvard Business School next week, he’ll begin work at Goldman Sachs Group Inc. He’ll do so only after taking an oath.

Estrada, 30, joined about 150 fellow business school students and faculty worldwide to campaign for the acceptance of an MBA ethics pledge modeled on the Hippocratic Oath taken by doctors. The aim is to get as many as 6,000 graduates at 50 MBA programs to swear they won’t put personal ambitions before the interests of their employers or society.

[...]

Other business schools have oaths or pledges as part of their graduation rituals. At the Rotterdam School of Management, part of Erasmus University in the Netherlands, students take a pledge promising to “act honourably, ethically and with integrity in respect to the values and interests of all stakeholders.”

Graduates of the Thunderbird School of Global Management have taken an “Oath of Honor” upon graduation since 2006. Thunderbird, a 64-year-old independent business school in Glendale, Arizona, is ranked No. 1 by U.S. News & World Report for international business programs. Harvard is fifth.

[...]

Nohria began thinking about an oath for business students in 1996, inspired partly by the example of his sister, a physician who took the Hippocratic Oath, named after Hippocrates, an ancient Greek considered the father of western medicine, he said.

“All my life I’ve believed that the work I do is no less responsible to society than the work that she does, and the contribution I make is no less than the contribution she makes,” Nohria said in an interview May 3. “When business leaders came under attack, one of the things I wondered was, how can we remind business leaders of the responsibility they have to society? How can we remind them that if they conduct themselves with honor and hold themselves to a high standard there’s no reason for them not to enjoy the respect that other professions do?”

via Bloomberg.com: News.

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Global leadership and the art of conviction

Wednesday, May 19th, 2010

I spoke to the Phoenix Chamber of Commerce today about global business, the shift of the world economy from West to East and North to South (only accelerated by the “great recession”), the way some companies are changing their game to win in the new reality, and the types of leaders who are leading the charge.

I could not help but think of the inspiring story of Thunderbird alum Saad Abdul-Latif, PepsiCo’s CEO for Asia, Middle East and Africa: the story of a displaced Palestinian boy who would grow up to lead a multi-billion dollar global business.  Of someone who learned the art of listening, especially to those who disagree with us. Of someone who could develop a positive outlook on life against the odds and turn obstacles into opportunities.

Thunderbird taught me how to open my mind to other views and other cultures.  It also taught be that you cannot make people agree with you by force.  Only by real conviction people will be on your side.

If there was ever any doubt that true global leadership can indeed be made, this sequence of videos from his recent visit to campus should help clear it up:

http://www.youtube.com/tbirdknowledgenet#p/u/49/xb_GLDSYdNQ
http://www.youtube.com/tbirdknowledgenet#p/u/47/e7nkCL9yCqs
http://www.youtube.com/tbirdknowledgenet#p/u/48/ivyxN-LmCgg
http://www.youtube.com/tbirdknowledgenet#p/u/44/ALUxlLjEf3Q
http://www.youtube.com/tbirdknowledgenet#p/u/45/Wwjzp0zxnyY
http://www.youtube.com/tbirdknowledgenet#p/u/46/Lfwpy9mDTv4

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Bringing the Global Mindset to Leadership – Imagining the Future of Leadership

Wednesday, May 19th, 2010

javidan_mansour1-2009Harvard Business Review is running a very interesting, six week, multi-author blog on “imagining the future of leadership“, that tries to identify major trends in leadership around the world.  The blog is open for public commentary and discussion.

Today’s entry is by my colleague Mansour Javidan, on how to lead with a “global mindset”:

In most societies, ordinary citizens are socialized to learn how to work with people who are like them. They develop a unicultural lens that helps them understand and interpret their surroundings.

This formula has worked for many centuries, but it is an obstacle now — kids grow up learning how to work with people who are like them; as adults, they start working for companies who require them to work with people who are different from them and who have different cultural lenses.

via Bringing the Global Mindset to Leadership – Imagining the Future of Leadership – Harvard Business Review.

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