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Ángel Cabrera, Ph.D., President Emeritus of Thunderbird School of Global Management in Glendale, Ariz.

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Ángel Cabrera: Global Leaders Can Be Made

Is Higher Education Being Disrupted?

Screen shot 2011-11-15 at 1.57.18 PMForbes sums up our panel on higher education at Techonomy yesterday in Tucson.  In a word, the gap between well established, traditional universities and up-and-coming for profit players does not seem to be narrowing.  Most of my colleagues on the traditional side, especially those with healthy endowments and selectivity ratios, believe things are fine, thank you, and are focusing and how to further improve their offerings for the small number of students they serve.  Meanwhile for profits continue to explore ways to drive scale without sacrificing quality.  If (or when) for profits figure out a way to strengthen their brands, traditional universities which do not act, are up for an interesting shake up.

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5 Responses to “Is Higher Education Being Disrupted?”

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    In my experience, quality is highest at maximum efficiency. When managing a large healthcare service, there was frequently a tipping point where too much, or the wrong mix of people and resources could leave patients wanting. In most business literature I believe similar outcomes have been demonstrated. Having been in private, private-for-profit, and public education, the similarities to healthcare as they relate to the “products” offered are strikingly similar (business of people, tangible and intangible services, quantitative and qualitative outcomes, etc). The accreditation process, however, comes much more frequently with rather severe consequences for those institutions who are not always looking for service and safety gaps. The other lesson for me was that escalating costs does not result in improved quality.

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