“Listening to the Quietest Voice in the Room”
Thursday, December 1st, 2011
As a leader, BP Group CEO Bob Dudley ‘79 spends most of his time listening. “Many leadership problems can be traced to poor communication,” he said Nov. 10, 2011, during the opening keynote at the inaugural Thunderbird Global Business Dialogue in Glendale, Arizona. “In BP we talk about listening to the quietest voice in the room.” He said BP managers must train themselves to pick up “weak signals” that come from people reluctant to shout when they have something important to say. “We must listen to people on the front lines,” said Dudley, who provided a behind-the-scenes look at BP’s response to the 2010 Gulf of Mexico oil spill. Download the full podcast here from Thunderbird School of Global Management. | Podcast: Leading in Times of Crisis (47:09)
Ranked #1 in the World
1. Click the 'RSS Feed' button above.

A classic Jane Austen story will get a modern Latino makeover with the first release from
Satjiv Chahil moved fast when he came to Hewlett-Packard in 2005 as Senior Vice President for Marketing. In less than 12 months, he helped the company reinvent its entire line of personal computers. “We started defining complete solutions and messages, segment by segment,” says Chahil, a 1976 Thunderbird graduate. He reached out to women with high-fashion personal computers designed by Vivienne Tam. He reached out to younger consumers with new eco-friendly products, including a $700 laptop packaged in nothing but a canvas bag. “Aim for the heart, and you will always get the wallet,” Chahil told Thunderbird students Oct. 7, 2010. Here is an excerpt from his presentation. |
Canadian entrepreneur Ken Valvur never tasted sushi until he arrived at Thunderbird in 1987 and decided to learn Japanese to boost his international career. “On pure commercial grounds, I picked Japanese,” says the Thunderbird graduate. The decision has paid off for Valvur, who eventually returned from an expatriate assignment in Tokyo with the inspiration for
Corporate leaders who put short-term profits ahead of global citizenship lose in the end, Thunderbird graduate Saad Abdul-Latif said during a campus visit March 16, 2010. The CEO of PepsiCo’s Asia, Middle East and Africa Division said the key to sustainable prosperity is to reach out to local communities and find ways to make the world a better place. In this podcast, he talks about corporate social responsibility and explains why access to education and women’s empowerment are top priorities in his own social agenda. Podcast:
Government bailout programs designed to soften the landing of a plunging economy will only delay the inevitable, Dallas entrepreneur Scott Walker says Jan. 12 at Thunderbird. “Everything we’re doing now, we’re going to pay for later,” says Walker, the namesake of Thunderbird’s
Private equity industry leaders gathered April 3-4, 2008, at Thunderbird for the fourth annual Global Private Equity Investing Conference. Susan Boedy, a 2002 Thunderbird graduate and director of the