Working professionals enrolled in Thunderbird Online certificate programs might assume their instructors facilitate the distance learning courses from the school’s home base in Glendale, Arizona. The truth is I am rarely on campus. I correspond with my online classes from Asia, Africa, South America and many places in between. Course participants also are scattered around the globe, which creates ideal circumstances for discussing my specialty: Cross-cultural communication, negotiation and conflict resolution. Participants who post questions in our online forums about specific regions and customs invariably receive responses from classmates with firsthand knowledge. This is a great way to start discussions. I share real-life examples from my cross-cultural adventures and then draw upon the richness within the online community. The result is a learning experience that is never the same twice.
Dr. Eileen Borris, a licensed psychologist, is the author of “Finding Forgiveness” (McGraw-Hill). She is Director of Training for the Institute for Multi-Track Diplomacy in Washington, D.C., and teaches cross-cultural communication and negotiation at Thunderbird School of Global Management in Glendale, Arizona. In addition to her work with full-time students, she teaches in the Thunderbird Online program, Executive Certificate in Global Negotiations.
Thunderbird Online: Develop your understanding of cross-cultural negotiation tactics and discover your power position and power approach. Learn more about the Executive Certificate in Global Negotiations, which begins the first Monday of every month.
Lessons from Russia: Thunderbird Online instructor Dr. Eileen Borris talks Sept. 1, 2011, about the Executive Certificate in Global Negotiations. View the video on YouTube (2:23).