By Kannan Ramaswamy, Ph.D., and Bill Youngdahl, Ph.D.
Leaders get paid to think big, which means they sometimes announce ambitious initiatives and then leave the details for others to figure out. These leaders hand down the marching orders and expect targets to be hit. But they are not around at 3 a.m. to see the fallout on the rank and file. Leaders who pile on tasks and expect results — or else — use fear as their default motivational tool. A better way to inspire is to learn the strategic pathways, assess the organization’s capacity, recognize the individual and then convey the potential joy of accomplishment. | Video: Inspiring through fear (2:06)
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