Archive for the ‘Denis Leclerc’ Category

Thunderbird Professor Denis Leclerc, Ph.D., enjoys watching students in his cross-cultural communication classes make discoveries about thriving in global business environments. “The students realize that sometimes the issues they have in teams are not due to personalities but actually due to misunderstandings and miscommunication,” Leclerc says. Students who fail to make these discoveries rarely succeed in complex global environments, which is why Leclerc describes cross-cultural communication as a core competency at Thunderbird. “The cross-cultural communication class is the DNA of what the school is all about,” he says. In this podcast, recorded July 16, 2009, he talks about the Cultural Orientation Indicator (COI), a self-assessment tool Thunderbird uses to help its students and corporate clients make these key discoveries. Audio: Making discoveries with the Cultural Orientation Indicator (1:39)

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By Karen S. Walch and Denis Leclerc

In early June, global business leaders from diverse industries and locations came to Thunderbird for three days of intensive coursework on Communicating and Negotiating with a Global Mindset.

Joe Patterson, assistant vice president of Thunderbird’s executive education programs, and Thunderbird Dean of Research Mansour Javidan, Ph.D., worked with us to develop the negotiation program, which was the first of its kind for global negotiators in the school’s 63-year history. The next program will be Sept. 29 to Oct. 1, 2009.

During the highly interactive program, each executive takes part in discussions, case exercises and debriefs concerning cultural implications and relevance for developing influence in multicultural negotiation situations.
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By Denis Leclerc, Thunderbird professor

In my negotiation seminars and classes, we talk about asking prices, strategy and walking away – processes that all good business persons follow in order to keep their business alive. It always surprises me that while people negotiate their business contracts in great detail, they are reluctant to do the same in their personal life. One of the first questions I ask participants in my classes is: “Do you ask for better prices when you go shopping?” Immediately the class divides itself into two groups, the “yes” group and the group that looks at me in total puzzlement. The split is usually along cultural and experiential lines.
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Please join us June 9-11 in Arizona for Communicating and Negotiating with a Global Mindset. This new Thunderbird program focuses on Global Mindset and how you can use it to increase your effective communication and negotiation performance. In this program, you will learn your own Global Mindset profile and develop an understanding of your own negotiating preferences. You will also have a chance to practice successful communication and negotiation strategy in the context of the specific cultures with which you interact in your workplace. Register here. We look forward to working with you.
– Professors Karen S. Walch and Denis Leclerc.

Want to learn how to negotiate with a global mindset? Take your pick next week between Thunderbird workshops in Dubai or Moscow. Thunderbird Professor Karen S. Walch, Ph.D., will speak 6:30 p.m. Monday, April 20, at the Dubai World Trade Center in the United Arab Emirates. Her World Café colleague, Thunderbird Professor Denis Leclerc, Ph.D., will speak 6:30 p.m. the next day at the Marriott Tverskaya Hotel in Moscow. Cocktails and dinner will follow both interactive sessions.
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