‘What’s wrong with this guy?’ It depends on your cultural lens
Friday, August 14th, 2009Thunderbird Professor Mansour Javidan, Ph.D., tells a story about what can go wrong when global managers fail to adjust their cultural lens in a new country. Earlier in his career, Dr. Javidan provided consulting services at a Canadian oil company doing business in Syria. One Canadian executive wanted to know why Syria’s deputy oil minister held his hand every time they walked through the government offices in Damascus. “What’s wrong with this guy?” the oil executive wanted to know. “Why is he holding my hand?” Listen to Dr. Javidan’s response in the video above.
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Global leaders who thrive in cross-cultural environments tend to be people bursting with energy, Thunderbird Professor